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Almost every enterprise carries out training programmes of some form as a means of securing improved performance and greater profitability.
Therefore, unlike other form of business expense, training costs represent an investment by your organization in its employees. As with any other investments, there are expected returns from each dollar invested.
However, most organizations see their training department as a COST centre for 2 reason:
- Training department cannot or do not show ROI in training at all.
- Training report covers mostly activities e.g. no. of people trained, no of programmes etc BUT not results. But we all know …in the mind of the CEO; activities generally means COST.
Without the ability to measure business results from training verses the training dollars spent, some training departments end up becoming event management departments.
This 2-day workshop will show you how to make measuring ROI on training is not only possible but also why it must be attempted. There is a logical and rational approach which does exist within the constraints of budgets and resources.
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- Identify the drivers for ROI accountability
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- Develop a detailed evaluation plan for specific programs
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- Plan a successful strategy for implementing evaluation strategies and techniques in your organisation.
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- Revise/ Update internal policy on evaluation
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- Select appropriate data collection methods.
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- Utilize at least 5 ways to isolate the effects of a program
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- Utilize at least 5 ways to convert data to monetary values
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- Calculate the return on investment.
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- Identify intangible measures.
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- Implement the ROI process
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- Improve the effectiveness of programs
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"Training" or "Learning", the fact that although enterprises invest in training, it is learning, skill development or attitude change that results in the returns; and these are not always associated with training. |
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How traditional ways of thinking about Return on Investment is appropriate to training and learning. |
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How training, performance and profits link together.
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Selection of output measures.
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The different ways of measuring key variables.
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The Pre and Post training analysis. |
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Cost benefits analysis.
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Analysis of the impact of training on efficiency and productivity.
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How the many changes that can be made within a company can contribute to performance improvements and profits.
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Developing a detailed implementation plan for ROI.
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How to provide guidelines for interpreting training's impact on profits and competitiveness.
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How to prove that training leads to performance improvement.
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How to identify the skills you wish to develop.
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How to pilot, test, deliver and evaluate your programme.
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How to put together behavioral audits.
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Ways of calculating the Return on Investment. |
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| K.C. SEE is the Managing Director of the Quest Group of Companies. A Certified Accountant and Chartered Secretary, he also holds a Certificate in Direct Marketing from the Australian Direct Marketing Association. K C was trained in USA and Japan in Human Resource Development, Organization Development and consultancy |
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Regarded in the region as an expert in organizational development, he has carried out many improvement projects with organizations in Asia with his unique brand of measuring ROI of such projects.
He is also a well sought after strategies. He has carried out strategic consulting work for many organizations including some of the largest organization in the region. Aside from that he does training covering senior management development, sales and performance management.
His client list includes Motorola, Intel Siemens, Sony, Citibank, Hong Kong Bank, China Eastern Airlines, Pfizer, NOL Shipping, Schneider, Exxon-Mobil, Fairchild Semiconductors, Nokia, Nestle and many others. He has carried out two ROI projects recently for two multinationals.
KC is also a powerful speaker and trainer, having trained & mentored over 80,000 people since 1984. His work in training clients includes training design, formulating training strategies and training plans and carrying out customized training programs with an emphasis on measuring results. In 1999, K.C. started a e-learning portal, which went to 25 countries in a year and won second prize at the 2001 E-symposium, Singapore in a contest that was managed by Accenture (formerly known as Andersen Consulting), Cisco Systems, Compaq, EMC, i2 Technologies and Microsoft.
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Date |
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26 - 27 March 2012 (Monday & Tuesday) |
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9.00am - 5.00pm |
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Berjaya Times Square Hotel, Kuala Lumpur |
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Official Price:
RM 2,280 per person
Early Bird Special :
RM 1,980 per person
(register & pay before 26 February 2012)
*Enjoy RM 300 off
*Receive a copy of "How To Measure Training re.sults"
by Jack J. Phillips worth USD49.95!
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Training grant is available under the PSMB - SBL Khas Scheme. We are an Approved Training Provider - Serial No.: 0662. Please apply through your HR Department at least 30 days prior to the event. |
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| Register by 1 of 3 easy ways: |
1. Call An/Ain//Ivan/Janelle at 03-9059 6218
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2. Complete the registration form and email to workshop@qscasia.com
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3. Or Fax the registration from to 03-9059 5908
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Click here for PDF registration form!  |
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| P/S: Call An/Ain/Ivan/Janelle now at 03-9059 6218 or email to workshop@qscasia.com to take advantage of the early bird offer. If you think this email message is not relevant to you but may benefit someone else in your company, please forward this email to them. Thank you. |
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"Interesting and I have learnt the method to prove to others that training is important for any organization."
Crystal Liu, Alfa Lava
Shanghai, China |
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"Well organised and useful ideas have been learnt."
L.M. Chiam,
Ministry of Education,
Singapore
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"I highly recommended this course. It provides valuable lessons for anyone serious about measuring the outcomes and effectiveness of training."
Azharuddin Osman, Malaysia Airlines Malaysia
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"This is a practice-based training program and the tools that we learnt has enabled us to identify the right training program apart for measuring the effectiveness of ROI."
Simon Hue, NEP Holdings (Malaysia) Bhd Malaysia
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"Interesting to see ideas and approaches that you have not considered before."
Radio Frequency Systems, Malaysia |
"It was very practical and easy to apply in our work. KC's training is very logical and easy to follow."
May Han, Pacific - Antai Life Insurance China |
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"It is an excellent program that helps our training staff to understand the concept of how we could increase our Return on Investment in training."
Johari Urami, Bank Islam Malaysia Berhad, Malaysia
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"This program has helped us to have a clearer picture on how to measure the effectiveness of training. We will put it into practice for better business results."
Joyce Law Geok Luan, Delta Medisains (M) Sdn Bhd Malaysia |
"The tools & tips are easy to understand & we are able to put them into practice."
Evelyn Lee Ling, Mewah-oils Sdn Bhd, Malaysia |
"This course has very practical and useful processes that I can use when i get back to my office."
Agnes Malubang, Siemens
Philippines
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