Develop Coaches Within Your Organization
Improve performance and leadership!

Coaching brings your star performer from
Good to Great

Think about great managers or great leaders with whom you've worked. What was it about them that made them so effective?
Leaders who utilize coaching skills have more effective teams, higher morale, and better bottom-line results than those who don't. These leaders have high levels of retention of key people, better customer service in their organizations, and higher productivity. And let's face it -- people remember them and their impact.

Why should you coach? What's the return for investing valuable time in coaching?

Most organizations have their own approach to performance management and coaching. But most models view coaching as interactive. When you coach, you listen actively, ask questions, share views, and negotiate solutions. You give and receive feedback.

Coaching helps individuals grow and become more professional. This enables those individuals to contribute fully to the success of an organization. When it is done well, it can turn performance management into a collaborative process that benefits everyone.

Coaching focuses on what needs improvement and what's going well. The overall goal is to help people become more effective and efficient. You coach individuals to help them overcome personal obstacles, maximize individual strengths, and reach their full potential.

In today's environment of changing technology and evolving organizations, coaching can have a strategic impact. It provides continuous learning and develops people to meet current and future needs. Coaching is an investment that you make in developing your key resource - your people - for the long-term benefit of your organization.

Training Objectives:

Participants in the Certificate in Coaching workshop will learn to:
• Create a work environment that is relaxed and enjoyable.
• Feel more comfortable coaching others.
• Vary their coaching approach to meet individual needs.
• Help others find their own solutions when it is appropriate.
• Teach others through face to face coaching skills practice.
• Help guide others in setting goals that can move them forward
• Carry the skills they have learned in the classroom back to their office.
• Increase their effectiveness in all business situations.
• Learn to help others focus on mutual interests.
• Increase their confidence and belief in their ability to be a leader.
• Enhance communications through out their personal and business life.
• Develop the interpersonal skills of their subordinates.
• Understand and communicate directions with great ease.
• Deal effectively with all behavioral styles.

Program Details

Date : ........20th – 21th Feb 2009 (Fri-Sat)
Venue : .....Sofitel Palm Resort, Johor Bahru

Program Outline

This core programme covers the latest in coaching techniques where scholars not only LEARN but put into PRACTICE what they have been taught. This is done through a wide range of highly interactive exercises and practice sessions as well as super-learning methods and experiential techniques. Conducted in a supportive and dynamic atmosphere, scholars are also required to carry out live coaching assignments using the S.P.O.R.T™ coaching model. Among some of the areas they will learn includes:

• The Principles of Coaching
•  History of  Coaching, Benefits of Coaching, Differences between Coaching, Mentoring & Counseling
• Use of S.P.O.R.T™ Coaching Model to help coachee improve performance, discover personal motivation, clarify goals and identify processes for goal achievement, and initiate effective action.
• How to deal effectively with all behavioral styles, vary coaching approach to meet individual needs
• Creating coaching environment within an internal corporate organization, in area of work and personal interest
• Core Coaching Competencies – how to assist the coachee in self-learning rather than being taught or instructed
• Profiling Tools – Using tested profiling tools to highlight Personal Strengths to unlock a person’s potential and maximize own performance

What Past Participants Say

"There’s so much to learn from the programme and the trainer, Edgar. It definitely is useful for personal effectiveness and also help others achieve their dreams and goals!"

Jolly Tan, Internet Marketing Consultant

"Useful and practical in my daily job. I become a better trainer and I will definitely use this for my training."

Ramziah Binti Ahmad, President Of Malaysian Nurses Association

“This course has given me the necessary basic tools to help me coach others. It was conducted well, with interesting practical group exercises.”

Ramli Idris, Malaysia

“Very energizing & fun programme. Eye and mind opener for me!”

Virginia Wu, Singapore

“The programme is very practical, easy to understand & systematic approach. A lot of discussions and reflections after each exercise and video presentations for easy understanding. It’s AWESOME.’

Hj. Zulkifli Hj. Zainal Abidin, Malaysia