Workshop Coverage

Human Resource Development expenditure is a unique form of business expense. Unlike other expenses, training costs represent an investment by the firm in their employees. As with any other investment, a commitment to training is directly related to the expected returns from each dollar invested.


Assessing the value of these returns has been the subject of a large body of national and international research. Almost unanimously, studies have concluded that enterprises are interested in training as a means of securing improved workplace performance and greater profitability.


Measuring these benefits, and relating them to the costs of training in a way that reveals the rate of return on a firm’s training outlay (investment in human resource development), is not yet widespread among many companies in Malaysia. Many firms may both be aware of the significant increase in their bottom line that could occur if they were to identify and pursue the highly profitable training opportunities like this one.


Measurement of training ROI starts with defining the reasons and goals for the training determining how much the training costs and verifying the amount of return.

Questions you may have on this are:   What is the reason for the training?   What is the investment in training?   How is the return measured?

This workshop is designed for individuals who are interested in and responsible for measuring results of training and performance improvement programs. After attending the program, participantswill realize that measuring ROI is possible and that a logical, rational way to approach it exists within the constraints of budgets and resources.


To reserve a place at the event or to request further information please contact An / Mei / Fen at 03 - 9059 6218 or email us at roimy@qscasia.com (Malaysia) / Sarah at 65 - 6225 2968 or email at roisg@qscasia.com (Singapore).