Program Name  | Overview  | Who Will Benefit | Download |
| Advanced Supervisory Management | A realistic appreciation of and a better perspective on the role of the supervisor and how s/he can get attain better results through involved, committed and participative subordinates. Motivational and communication techniques for immediate use. | For all Assistant Managers, Executives, Supervisors and Personnel in supervisory positions. | Proposal |
| Counseling At The Workplace | Enable managers and supervisors to be aware of what counseling means and its aim. | Line managers and supervisors involved in employees counselling. | Proposal |
| Creative Decision Making - Problems Solving & Innovation | Explain how personal effectiveness in decision making can be affected by the changes in work environgment today. Topics covered includes Four phase model to decision making, right and left brain thinking and others. | Managers and Senior Managers who are involved in making the right business decisions that will increase sales, profitability or any other major business goals. | Proposal |
| Creative Thinking ?Putting Ideas into Action | "Managers and executives will understand the differences between analytical and creative problem-solving. Integrate analytical and creative thinking into a systematic problem-solving approach." | Manager and executives who wish to explore creative thinking tools and techniques for innovative & creative solutions to actual business problems. | Proposal |
| Developing The Leader Within You | While most training focuses on Job Knowledge and Management Skills, this programme targets the practices and predictable behaviours of great leadership.It covers proven leadership behaviours with a clear path of how to develop leadership behaviours. | Leaders, managers, supervisors, directors, executives, and teams who need to increase their ability to influence internal and external clients. Senior Management and Human Resource Personnel responsible for implementing leadership programmes. | Proposal |
| Effective Negotiation Skills | Self-Assessment of negotiation practices, team exercises, listening skills and body language, sources of power leverage and developing a negotiation improvement plan. | Managers in general management, finance, purchasing, marketing, sales, personnel and industrial relations. It develops skills for more effective negotiation both within and outside the organisation. | Proposal |
| Effective Supervisory Skills | Supervisors must be trained to develop essential Leadership and Supervisory Skills to enable them to deal with day-to-day problems and situations, understanding their roles for greater responsibilities. | Supervisors and all personnel in middle management who are responsible for managing and controlling the workforce. | Proposal |
| Executive Development Program | Develop skills in communication so that they will interact more effectively with all levels of people. Develop a systematic process for problem-solving and decision-making thus reducing the risk, resulting in better decisions. | Executives in supervisory position who are responsible for the smooth and effective running of the daily operations of a business unit. | Proposal |
| Executive Time Management | Help you to identify time wasters and find ways and means to avoid them. 揘ot enough time?is one of the biggest excuses when you are faced with unfinished tasks and assignments. | Executives, supervisors and administrative personnel. | Proposal |
| Executive/Supervisory Development | Develop communication and interpersonal skills in order to build up good supervisory-employee relationships and gain support from the workforce. Identify their leadership role and exercise effective delegation for higher results and productivity. | For all Assistant Managers, Executives, Supervisors and Personnel in supervisory positions | Proposal |
| How to Hire the Right Staff | Plan to enable you to conduct more systematic interviews. Equip you with probing techniques in order to maximize the benefit of getting the better candidates. | All managers with selection interviewing responsibilities, personnel officers who are recent entrants to the profession, experienced personnel professionals who wish to refresh their skills. | Proposal |
| How to manage difficult people | This powerful program shows you how to handle difficult people professionally and confidently, without being manipulative, while maintaining grace and poise - People Skill - the interpersonal skill makes any manager exceptional. | Managers and Executives who have to deal with the "people factor" frequently and has to 'turn around' difficult people. They will learn how to recognise and tailor their leadership approach accordingly. | Proposal |
| Improving Managerial Techniques | Focuses on skills for managers and executives on how to direct, coach and motivate toward higher performance and productivity ̶ with improved staff morale and handle different types of employee problems, in the most effective manner. | Suitable for Middle-level managers, Department managers or Heads of business unit, Functional managers, Managers and all executives responsible for managing a work unit | Proposal |
| Integrated Communication Skills | Principles of effective oral and written communication and their applications. Develop ease and self-confidence in the area of speaking in a variety of business situations and to transmit written messages according to specific business purposes | Maximum twenty participants, preferably the same level in the organization. It is preferable to have only a small group so that Consultant can have more time to attend to each participant. | Proposal |
| Introduction to Supervision | 揝upervisors are the vital link between Manager and Workers unless they are trained and understand their role, they will not be totally effective? | Supervisors and all personnel in middle management who are responsible for managing and controlling the workforce. | Proposal |
| Kemahiran Penyeliaan Yang Berkesan | Penyelia merupakan penghubung utama diantara Pengurus and Pekerja sekiranya mereka tidak dilatih dan memahami peranan mereka dalam sesuatu organisasi, mereka tidak dapat berfungsi dengan berkesan. | Penyelia-penyelia dan semua Pengurus Pertengahan (Middle Managers) yang bertanggung-jawab di dalam pengurusan dan pengawalan sumber manusia. | Proposal |
| Leading Manager Program (LMP) 1 | "Apply key and fundamental competencies as well as tools to manage more effectively. Enable managers to be a better leader, thus contributing to higher morale of their subordinates." | Managers and supervisors responsible for managing the performance of their subordinates. | Proposal |
| Management Development Curriculum | Basic Management Program - understand roles, coach, motivate, functions and develop communication and interpersonal skills in order to build strong manager-subordinate relationships and teamwork. | Newly promoted managers and executives, including those identified for upgrading to supervisory position will benefit from a firm foundation to develop their management skills. | Proposal |
| Management Process Workshop: Planning, Organizing and Controlling | Learning a systematic to setting their own objectives, action plans, key concepts of managerial organization, and assign work tasks effectively. | Middle level management, Department and Unit Head | Proposal |
| Managerial Development Program | Managers develop communication, time management, human relations and reduce employees, a systematic reducing the risk, resulting in better decisions. | Departmental Managers with high potential and good level of functional expertise. | Proposal |
| Managing As A Woman | Understanding role as a key person organization and managerial functions of planning, organizing, leading and controlling. Develop a management system. Learn to handle various difficult situation, predicaments, complications, obstacles and hang-ups. | Women presently in management or supervisory positions, or targeting such positions. A mixed group of experienced and entry-level managers would provide stimulating sharing and results in the programme. | Proposal |
| Managing Change and Innovations : Challenges & Opportunities | Create awareness of the changes and transformation our business environment faces and to examine its impact on organizations. | Managers and Executives who need new practical skills and tools to adapt to constant change and successfully manage the transition from the "old" organizational ways to the "new" fast changing one. | Proposal |
| Managing Conflict For Optimum Results | Draw the phases of the conflict cycle. Learn and practice resolution methods of identifying self-interest, rules for fighting, listening skills, measuring intensity of a conflict, and problem-solving. | Senior and middle-level managers | Proposal |
| Managing For Excellence | Understand and recognize managerial excellence at every level. Gain insight into their managerial style and improve cooperation and communication between themselves and their colleagues. | Managers and executives who want to learn how they can excel and improve service performance. | Proposal |
| Managing Innovation And Creativity | The critical link between increased creativity and greater profitability. How to rid oneself of the unnecessary emotional, perceptual, intellectual and cultural blocks that can stop innovation and creativity. | Anyone who wants to further improve they effectiveness and efficiency through creative solution to problems and situations. | Proposal |
| Managing Performance For Results | Target key areas of group and individual accountability within the context of the organization's mission and objectives, develop performance standards in key results areas, goals and action plans for each specific period that help employees achieve o | This workshop is for managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| Managing Successful project : Real-World Skills for Project Managers & Teams | Define the purpose of a project and a project抯 scope and boundaries. Develop a consensus in project constituents about key project specifications, including Project goals and objectives, Financial and non-financial resource requirements. | Immediate benefit to all companies with a retail/sales Suitable for both novice and experienced project managers and those who are responsible for the planning and control of projects. | Proposal |
| Mastering Negotiation Skills | Appreciate negotiation as a life skill by removing the negative impressions and fears of engaging in it. Identify the characteristics of the ideal negotiator. Learn the context, the process, and the anatomy of negotiation. | Managers, executives and supervisors who need to negotiate often. Nobody gets the things they deserve all the time but they get what they negotiate for. | Proposal |
| Pride | This proposal outlines the PRIDE process and subsequent training for PRIDE facilitators. This proposal defines the scope of work, and the general processes required to implement the PRIDE process. | Managers and executives responsible for enhancing team performance, especially as part of any quality or service improvement initiatives. | Proposal |
| Quest for Excellence | A powerful and highly practical one-day seminar based on 20 years experience in consulting and training plus research on managing in an Asian context, not on western values. | BUSY managers and executives who need to take a step back from the hustle bustle of daily environment to reflect on their activities and find a smarter way to achieve results with less stress and less sacrifices. | Proposal |
| Strategic Foundations For Organizational Excellence | Success at these two objectives sets the STRATEGIC FOUNDATIONS for organizational excellence. | The workshop participants should constitute the organization抯 top team, consisting of the Chief Executive Officer and the managers who report directly to him. Ideally, it should be a complete team. | Proposal |
| Supervising for Excellence | Understand and recognize supervisory excellence. Improve co-operation and communication between themselves and their co-workers. Lead a systematic change effort towards excellence in the teams they lead. | Organizations with managers who had attended 揗anaging for Excellence?and those considering, or already engaged in, the installation of quality circles, productivity improvement groups and similar programs requiring leadership and support from super | Proposal |
| Systematic Process For Strategic Planning | Organization's top management team to develop a common understanding of, and a shared commitment to a systematic approach to company ?wide strategic management. | Managers or executives who are involve in strategic planning for the organisation. | Proposal |
| The Corporate Entrepreneur | The seminar makes use of readings, checklists, exercises, team discussions and cases to examine the concepts, systems, pitfalls and applications of intrapreneurship. | | Proposal |
| The Leading Manager : Communication - Receiver Skills | Define communication-receiver skills and explain the importance to the leading manager. Complete a communication-receiver skills action and development plan. This is one of 10 modules under Quest Leading Manager Program. | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Communication - Sender Skills | Sketch the model of communication and explain briefly the process of effective communication. Practice sending message that meet the criteria outlined on the Communication-Sender Skills Quality Checklist. This is one of 10 modules under Quest Leadi | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Controlling | Control and its importance to the leading manager. Discuss the advantages and disadvantages of bureaucratic vs. clan control. Use control tools: the Gantt chart and the check sheet. This is one of 10 modules under Quest Leading Manager Program. | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Decision Making | Define effective decision-making and explain its benefits. Explain the QACD model of effective decision-making. Demonstrate the use of the QACD model by applying it to a case. This is one of 10 modules under Quest Leading Manager Program. | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Delegation | Delegation and its importance at organizational, managerial and subordinate levels. Formulate a 揇elegation Action Plan?to use work. This is one of 10 modules under Quest Leading Manager Program. | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Leadership | Define leadership and identify the qualities associated with effective leadership in various organizational setting. Develop a "Leadership Action Plan" to use at work. This is one of 10 modules under Quest Leading Manager Program. | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Management Principles | Define management and describe the 4 functional areas. List the characteristic of a leading Malaysian manager and complete a managerial action and development plan. This is one of 10 modules under Quest Leading Manager Program. | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Motivation | Motivation and why being able to motivate staff is important to the leading manager? Complete a motivation coaching log and a personal action plan. This is one of 10 modules under Quest Leading Manager Program. | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Planning | Planning and its importance as a management skill. Understand the planning process and to apply the process to their work. This is one of 10 modules under Quest Leading Manager Program. | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Problem-Solving | Define problem-solving and explain the importance of a systematic approach to problem-solving. Use the cause and effect diagram, the consensus reaching techniques and the solution effect diagram. This is one of 10 modules under Quest Leading Mana | Managers and supervisors who are responsible for managing the performance of their subordinates. | Proposal |
| The Leading Manager : Team Building | Define 搕eam?and discuss the benefits of team work and team-building. Formulate a 搕eam-building action plan?to use at work. | Managers and supervisors responsible for managing the performance of their subordinates. | Proposal |
| The Quest Strategic Management Program | Understand strategic management, implementation, analyze generic, diagnose organizational performance and exert strategic control over organizational performance. | Top and senior management, as well as heads of departments responsible in nurturing a corporate culture, aligned to the organisation抯 mission and vision, toward peak performance. | Proposal |
| The Smarter Executive : Communicate Smarter | The power of verbal and non-verbal communication, recognizing and overcoming barriers to effective communication. The essence of effective positive two-way communication ̶ making sense out of nonsense and order out of chaos. | All who wish to improve their communication skills to achieve better results and build better relations at work. | Proposal |
| The Smarter Executive : Delegate Smarter | Building through ̶ cutting risks in delegation, staying in control, recognizing achievement, identifying the work styles of employees, understanding effective communications and delegating when you are away. | Executives, supervisors and administrative personnel. | Proposal |
| The Smarter Executive : Think Smarter | Effective steps to thinking smart, Identify the five thinking styles, clear away the myths about creativity and about our own limitations. | Executives, supervisors and administrative personnel. | Proposal |
| The Smarter Executive : Work Smarter | Understand the pyramidal approach to time management, sharpen your concentration skills, dealing with the paper crisis, mental efficiency and make effective use of your workspace. | Executives, supervisors and administrative personnel. | Proposal |
| Time Management For Executives | "Identify time problems experienced while working, and personal weaknesses in managing time. Cope with stresses caused by time pressures and lack of time management skill." | Maximum twenty participants, preferably in the same level in the organization and doing similar or related work. | Proposal |
| Working For Excellence | Understand and recognize the various dimensions of employee excellence. Learn how to raise norms and standards of contribution and performance. | Organizations considering, or already engaged in, the installation of quality circles, productivity improvement groups, and similar programs requiring the support and participation of employees. | Proposal |