Why This Program?

Knowledge is recognized as the most valuable asset in an organization. Some people think of knowledge as the contents found in books, reports, and documents. We call this explicit knowledge. However, knowledge is not just that. The other type of knowledge that is more critical and needs to be managed is the knowledge that resides in people’s heads. It is called tacit knowledge, and this type of knowledge is very difficult to manage. 

When we say Knowledge Management, what we mean is managing the knowledge processes and flow, to provide performance support to organizations for attaining organizational goals. For KM to work, organizations need to develop appropriate KM strategies that are aligned with their mission and goals. This is one of the aspects that will be stressed in the program. Organizations need to identify, plan, develop and implement KM initiatives that ensure explicit and tacit knowledge are not only well managed but more importantly provide value to the organization.

Certified Practitioner in Knowledge Management (CPKM) will be awarded to participants who have completed a full course and fulfilled all the requirements. The certification assessment will be based on specific competencies for CPKM.

Successful candidates will receive a signed certificate from the International Professional Managers Association, IPMA (UK) and will be entitled to use CPKM post-nominals. 

Assessment Structure

Besides attending the four-day classroom training, participants need to pass the following assessments, which consist of:

• Online quizzes - to assess participants’ understanding of each topic before and after the course.
• Group assignment - to assess participants’ ability to work in a team, to apply KM principles, tools/techniques based on a given scenario. The group assignment is to be submitted within two weeks after the completion of the course.
• Individual assignment – to evaluate whether the participant has acquired more thorough competence in a topic or just understands the basics of it. A case study will be given for him/her to make a critical analysis and reflect on the key learnings of the case. The individual assignment is to be submitted within one month after the completion of the course.
• Individual KM project proposal - to assess the participant’s proposal of a KM initiative that he/she plans to implement at their workplace.  The final KM project proposal and plan must be submitted one month after the completion of the course.