The Certified Practitioner in Knowledge Management (CPKM) is a certification program offered by Quest. The aim of this program is to equip managers with the competency to manage organizational knowledge assets.
CPKM will be awarded to participants who have completed a 5-step process and fulfilled all the requirements. The certification assessment will be based on specific competencies for CKPM. Successful candidates will receive a signed certificate from the UK-based International Professional Managers Association (IPMA) and will be entitled to use CPKM post-nominals.
Once certified, they will have the ability to help tackle knowledge-related problems in their organization through the application of appropriate KM tools and techniques and the establishment of KM practices that facilitate knowledge sharing with other disciplines with whom they may interact.
Knowledge is recognized as the most valuable asset in an organization. Some people think of knowledge as the contents found in books, reports, and documents. We call this explicit knowledge. However, knowledge is not just that. The other type of knowledge that is more critical and needs to be managed is the knowledge that resides in people’s heads. It is called tacit knowledge, and this type of knowledge is very difficult to manage.
When we say Knowledge Management, what we mean is managing the knowledge processes and flow, to provide performance support to organizations for attaining organizational goals. For KM to work, organizations need to develop appropriate KM strategies that are aligned with their mission and goals. This is one of the aspects that will be stressed in the program. Organizations need to identify, plan, develop and implement KM initiatives that ensure explicit and tacit knowledge are not only well managed but more importantly provide value to the organization.
"The most valuable assets of the 21st Century enterprise are its knowledge and knowledge workers"
Peter Drucker
MODULE 1: KM OVERVIEW
MODULE 2: GETTING STARTED WITH KM
MODULE 3: IMPLEMENT KM
MODULE 4: KEEPING THE KM FLAME ALIVE
SR Roznita Othman
Roznita began her career in the Public Works Department as a Quantity Surveyor in 1981. She was appointed as the Head of Enterprise Content & Knowledge Management Unit in 2008.
Through her KM Leadership, she charted out a KM framework aligned to the Department strategic goals & supported the Department's change agenda by inculcating knowledge culture, developing KM competency, and embedding KM in practices & processes.
Certified Practitioner in Knowledge Management (CPKM) will be awarded to participants who have completed a full course and fulfilled all the requirements. The certification assessment will be based on specific competencies for CPKM.
Successful candidates will receive a signed certificate from the International Professional Managers Association, IPMA (UK) and will be entitled to use CPKM post-nominals.
Besides attending the four-day classroom training, participants need to pass the following assessments, which consist of:
12, 13, 14 and 15 June 2023 (4 days)
9.00am - 5.00pm
Early Bird until 31 May 2023:
RM7,800/pax
Group of 2 pax: RM7,400
Group of 3 Pax & Above: RM6,800
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After 31 May 2023
Official Rate:
RM8,500/pax
*prices are excluded of SST
Jabatan Akauntan Negara Malaysia (JANM)
Malaysian Industrial Development Finance Berhad (MIDF)
Jabatan Kerja Raya Malaysia (JKR)
Who is QUEST?
QUEST Learning's mission is to Help Organizations Improve Performance, Productivity and Profits through results-based consulting, training and coaching.
Since 1984, we worked with numerous global brands and hundreds of organizations throughout Asia-Pacific, providing tangible results and measurable improvements.
With offices in Malaysia, China, Singapore and China-Hong Kong, we are in position to service clients regionally with a highly competent and experienced team with multi-language capabilities through multiple platforms.
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For inquiries, please contact:
Hanisa : hanisa.izzati@qscasia.com / +60 13-385 6744
Shazwani : shazwani.sabri@qscasia.com / +60 19-399 7705
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