Getting Business Results in Training 2-Day Workshop 

Date: TBC Time: 9:00am - 5:00pm Venue: PARKROYAL, Kuala Lumpur  

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Discover the Strategies on How To Ensure Your Training Programs Promise You Better ROI

Has it been a challenge for you to determine the value of Human Resource & Development programs and show how the programs contribute to your organisation's goals?  

Companies are increasing their learning and development budgets in view of developing talent and human capital for greater growth in their businesses. 

In 2015 alone, 42% of US-based companies increased their budgets by 14.2% to USD 70.6 billion [1]

While 96% of CEOs want data that shows the connection between investment in people and business results, only 8% are getting that information

In the same survey, 76% of the CEOs wanted to see financial ROI on their human resource initiatives but only 4% received that information [2]

[1] Training Industry Report, Training Magazine, 2015 [2] Association for Talent Development (ATD) Survey, 2015 

So the big questions are:  

  • How do you know whether you are getting your money and time’s worth out of your investment in developing people?  
  • How can you tell if it is helping the organisation in a tangible way?  
  • What is the return on investment (ROI) of your human resource development initiatives?  

Getting the business results from training allows you to...

  • Improve the credibility of he training function by quantifying trainings worth to the organisation.
  • Better manage training costs and make more cost effective decisions regarding training expenditures.
  • Plan a successful strategy for implementing evaluation strategies and techniques in your organisation.
  • Increase training benefits by focusing more on achieving results align to your organisation's financial target and overall goals.
  • Improve the credibility and power of the training function by becoming PROFIT-centered instead of COST-centered.
  • Develop effective strategies for overcoming common barriers to successful tracking implementation.
  • Collaborate with key managers during strategic points in the training and evaluation process to ensure their support and increase the likelihood of achieving desired results. 

Program Objectives

At the end of the workshop, you will be able to:

  • Identify the drivers for ROI accountability
  • Develop a detailed evaluation plan for specific programs
  • Revise/Update internal policy on evaluation
  • Select appropriate data collection methods
  • Utilise at least 5 ways to isolate the effects of a program
  • Utilise atleast 5 ways to convert data to monetary values
  • Calculate the return on investment
  • Identify intangible measures
  • Implement the ROI process
  • Improve the effectiveness of programs

Program Outlines

Module 1: Introduction

  • Perspective What is yor objective? How do you measure your success? What are your concerns/issues/challenges in ROI?
  • Why Invest in Training? Why train? What is wrong with training?

Module 2: Strategies

  • How training Dollars can be more effective? 
  • A system approach to training
  • How result-based are your HRD programs?  

Module 3: The ROI Model

  • Phillips Model for evaluation levels  
  • Developing learning objectives measuing knowledge and skill enhancement

Module 4: The ROI Process

  • Calculating the return 

Module 5: Implementation of the ROI Process

  • Isolating the effects of training

Module 6: The Case Exercises

Module 7: How to Make It Work  

  • The challenges of ROI
  • Best practices for ROI
  • The guiding principles

Module 8: Resources  

  • Management influence
  • Reinforce program effectiveness
  • Result-based internal HRD
  • Benefits of management's involvement

Who Should Attend

  •  Training managers & executives 
  •  HR managers & executives 
  • Training and development executives 

Reasons to Attend: 

"I highly recommended this course. It provides valuable lessons for anyone serious about measuring the outcomes and effectiveness of training."

Azharuddin Osman, Malaysia Airlines, Malaysia  

"This programme has helped us to have a clearer picture on how to measure the effectiveess of training. We will put it into practice for better business results."

Joyce Law, Delta Medisains (M) Sdn Bhd, Malaysia  

Getting Business Results In Training 2-Day Workshop

TBC | 9.00am - 5.00pm PARKROYAL, Kuala Lumpur 

Official Price: RM3,400 

Early Bird Packages: Fee per pax: RM2,600 Group of 2 participants: RM4,900 Group of 3 participants: RM6,800

Click Here To Register

Please note that the price stated above is exlusive SST

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Who We Are

Our goal at QUEST Learning is to help organisations improve performance, productivity and profits through result-based training, coaching and consulting.

For over 30 years, we have worked with global brands and hundreds of organisations throughout Asia, bringing tangible results and improvement to their organisations. Headquartered in Kuala Lumpur, Malaysia, we serve our clients throughout the region from our offices in China, Singapore, Hong Kong and Indonesia, providing our clients the opportunity to work on a regional platform.  

We provide organisation- and industry-specific solutions in 6 areas: Business Acumen, Leadership & Management, Persuasive Communication & Influence, Sales & Marketing, Service Quality, and Organisational Development.  

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