FEATURED ARTICLES

Training For Business Results

May 18, 2021
One day, the training manager of a public listed company came up to me and asked, “K C, what would your response be if a director of your company tells…

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Learning From The Frog And Scorpion

May 4, 2021
One of the greatest difficulties confronted by management in almost any organization is dealing with resistance to change. I have seen many occasions of organizational plans as well as improvement…

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Delegate, Abdicate Or Do Everything Yourself!

May 3, 2021
Management is about performance and being able to get results by directing resources and efforts towards opportunities in the most effective way possible. We do realize that one of the…

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Why People Don’t Perform

May 3, 2021
As a manager you would probably have asked that question – not just once but many times. You may also have had that frustration of trying to understand your failure…

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10 Points On How To Present Ideas To Your Boss And Get Result

May 3, 2021
HOW MANY OF YOU HAVE FELT FRUSTRATED IN YOUR JOB BECAUSE you can’t get your boss to see things your way? You rant and rave and tell your colleagues or…

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Top 3 Keys To Effective Frontline Management In Service Operations

January 6, 2019
Having traveled a hundred miles, a weary salesman walked into the coffeehouse of the hotel had checked into, looking for refuge, food and most of all, service. He plumped himself…

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The Art Of Working Smart: 5 Steps To a More Productive Workday

January 5, 2019
In an increasingly competitive work environment, one begins to realize that to be successful in our career takes more than just sheer hard work, diligence and dedication. Granted that these…

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6 Essential Negotiation Tips For Managers

January 2, 2019
In almost any manager’s job, the occasions that call for you to negotiate an agreement with others frequently arise. Managers negotiate with peers, subordinates, bosses and certainly with customers and…

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How To Select The Best Training Program For Your Organisation

January 2, 2019
One day, a training manager of a public listed company came up to me and asked, “KC, what would your response be if a director of your company tells you…

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