According to a 2003 article in the Harvard Business Review, emotional intelligence accounts for 80% of the qualities that set top performers apart from the rest. EMOTIONAL INTELLIGENCE (EI) separates the most productive workers from the typical employee. According to the father of EI, Daniel Goleman, one of the most effective ways to mitigate workplace stress and conflict is by building employees’ Emotional Resilience (sibling of Emotional Intelligence, EQ), to help them navigate effectively through workplace challenges applying actionable steps that are backed by organizational research.
In this one full day workshop, participants will learn to identify resilient traits and thinking styles through practical case studies and how to build Personal EQ Roadmap in 4 aspects, i.e. Self-Awareness, Self-Regulation, Social Awareness, Relationship Management. Instead of feeling helpless, emotionally intelligent people have strategies to adapt and interpret events more realistically that leads to empowerment and control. Ultimately, the emotional agile workforce has better self-motivation that will bring about positive changes and higher productivity at work.