Managing Performance For Results Program

Quest Learning’s Managing Performance Solution is the learning regimen for managers to improve productivity, quality and performance in the organisation.

Improving and maintaining high productivity and quality is a major concern to most organisations. Although many factors that influence performance are not directly influenced by managers (e.g. competition, the economy), many factors are under their control. Very often these manager-controlled factors are underutilized or improperly applied. The result is diminished productivity and job quality.

Fortunately, managers can learn skills and install procedures that research has shown will improve and maintain human performance. Managing Performance is a performance-oriented system that ensures managers learn and apply the techniques on the job.

Objectives:

Equip managers and leaders of high-performance teams to:

  • Identify key areas of group and individual accountability
  • Develop performance objectives and standards in key results areas, define and set up KPIs to the team
  • Develop performance goals and action plans for each specific period that help employees achieve or exceed performance standards.
  • Administer positive reinforcement techniques to motivate employees.
  • Provide regular feedback, coach & counsel to overcome performance deficiencies
  • Learn how to prepare and conduct performance appraisal discussion

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